EMAIL MARKETING

UX copy for the Jo app
- Web copy for joinjo.com
- User personas and research
- Long-form content creation for blog posts, newsletters and articles
- Content strategy and creation across a variety of formats and channels
- Social media strategy and content

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Lokalise?
Buffer

Hotjar

Hubspot

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Prototyping. 

technical knowledge and experience to create or design workable prototypes, both programs and physical outputs

parameters, restrictions and synergies.

Stakeholder relationship management. 

identify, analyse, manage and monitor relationships with and between stakeholders

communicate clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts while focusing on user needs.

Strategic thinking. 

overall perspective on business issues, events, activities and discuss their wider implications and long-term impact. 

determining patterns, standards, policies, roadmaps and vision statements. You know how to focus on outcomes rather than solutions and activities.

User focus.

understand users

identify who they are and what their needs are, based on evidence. 

translate user stories and propose design approaches or services to meet these needs

engage in meaningful interactions and relationships with users

users first.

User-centred content design. 

design content to meet user needs 

make complex language and processes easy to understand.